While running an ACE job of approx 7 mil records, ACE suddenly crashes. We have narrowed the issue to the following address range:
502 EILERS ST NORFOLK VA 23505 TO: 596 EILERS ST Norfolk VA 23505
when we remove these records from our file, the job runs to EOJ. When we try to run these records through as a stand alone job, ACE again crashes. I installed the Jan 2011 dirs on Monday January 24th; just in case this is a possible directory issue.
thanks
How do I find my Origin Post Office ID? and What is an Origin Post Office ID?
I am getting an error saying:
Problem Description:
This parameter cannot be blank for PostalOne! mail.dat.
Affected Parameter(s):
Origin Post Office ID (10 chars)
I went to https://fast.usps.com/fast/fastApp/facility/profile/facilityManage.action?facilityId=100052776 and couldn't find anything. I don't understand what the Origin Post Office ID is and I am having a hard time finding it. Any information would be a big help.
Got a phone call from a printer saying our label list is out of date. We have the latest auxiliary files from SAP installed. When I looked at the internal date of the maildirect.dir file and saw the following:
Directory Title: Maildirect Directory
Header Text: Maildirect Directory
Generation Date: 19-Aug-2013
Data Date: 06/15/2013
Data date is 6/15?? How come the maildirect data is so old? Is this why my printer thinks our label list is out of date?
dvn
Hello,
I probably missed this in the docs, but we've noticed that first class mail that isn't in the presort is now showing up at 0.48 instead of 0.46. Some of our mailings are below 500 pieces, but we still send them through presort to get the paperwork created, so we'd like to get the 0.46 like we could if we just stamped them.
Thanks,
Bill
Good Morning, all. The USPS is offering a 3% discount on standard mail in July & August. Is there anything we will need to be concerned about with regards to the presort. Will there be any special 3602's or changes to the mail.dat files? I'm being proactive on this, as there is a lot buzz about it.
Thanks for your time and consideration,
dvn
I had a problem recently with a drop shipment that I tried to have delivered to Tacoma, however they rejected it saying they cannot accept pallets.
Sure enough in the SCF listings, Seattle Annex and Tacoma accept the same zip code range, but I can't get a discount sending them to Seattle because I don't have the palletization module.
Can I ask to have this changed because Tacoma seems to be 1 of a handful of SCFs that do NOT accept pallets. I don't set up jobs with "letters on pallets" because I don't have the palletization module.
What I ended up having to do (after being double charge from my trucking company because of this error with the SAP software) is use the override button and send it to the Seattle Annex.
Can someone take a look into this for me and explain to me the reasons why I can get the discount if I send it to Tacoma, but they reject it because the mail is on pallets.
-Quentin
We had an address that came in this format: 160 1ST ST Apt 1 Cincinnati OH 45001
it was changed to: 160 Shademore Park Apt 1 Cincinnatti OH 45244
the client insists the original address is correct. Can you explain why this address got changed to the new address?
sidenote: both addresses are non dpv
thanks
Morning all. Long time, no discuss.
New Presort, 8.00c.09. Version Defaults block. Action for Undetermined Pieces. Once the radio button for Assign Default Name has been selected, it cannot be de-selected. If selected and I try to select Abort, the radio button for Abort does set. However, the radio button for Assign Default Name does not de-select. The verification picks up on the Default Name being blank and throws an error.
I can go into the template and type in ABORT into the Version Defaults/Action instruction.
Have a good one.
dvn
We are getting a Suitelink match that our client says is not correct, and the USPS is saying they cannot replicate. Can anyone help?
All, I contacted SAP support but this basically is some sort of configuration/environment issue rather than an actual SAP BO Postalsoft ACE software issue. I've taken several steps to verify that the software itself is functioning fine. Some specific interplay between SQL server/Windows/and the ACE software causes the software to "hang" when it's execute through SQL server VIA xp_cmdshell. Note that this methodology works fine in prior implementations using SQL server 2000/2005 and windows 2003 server. It's only in this new environment using SQL 2012 and Windows 2008 server R2 that we're experiencing this issue.
I'm hoping somebody in the community has seen this issue before and has an answer or even ideas for debugging.
I am unable to execute the SAP Business Objects Postalsoft ACE software
VIA MS SQL Server using xp_cmdshell functionality. The software
executes VIA all other methods either through the GUI (ACE Views) or
the command line pwace using the same template and input
files/data/commands. We've executed the software under the same
network account as the SQL server for testing as well as various other
network user accounts with no problems, it is only when the software is
executed VIA the SQL server xp_cmdshell method that it seems to "hang".
This is a new installation on a new virtual server. I am a new super
admin on this system and this is my first product request.
Win Server 2008 R2 Standard
MS SQL Server 2012 Standard
ACE version 8.00c.0200
Steps for Reconstruction
SQL server command shell executing ACE as follows:
exec
master..xp_cmdshell 'c:\pw\ace\pwace /a /lf:\usaf\firstlogic\temp\fl_3AE
EF26A_DCA9_41BC_AE76_8AD1B1A5C68F\fl_cass.log "f:\usaf\firstlogic\temp\f
l_3AEEF26A_DCA9_41BC_AE76_8AD1B1A5C68F\fl_cass_input.ace"'
When execute as above the software "hangs", when executed directly in
the windows command line (all environment and user account equal), the
job runs without issue.
c:\pw\ace\pwace /a /lf:\usaf\firstlogic\temp\fl_3AEEF26A_DCA9_41BC_AE76_
8AD1B1A5C68F\fl_cass.log "f:\usaf\firstlogic\temp\fl_3AEEF26A_DCA9_41BC_
AE76_8AD1B1A5C68F\fl_cass_input.ace"
Lastly I'll note that our DBA ran accross this MS KB article about COM permissions and we implemented the security changes outlined within for testing. This caused no change in the behavior of the app.
http://support.microsoft.com/kb/899965
Any help or information would be greatly appreciated!
We had a record that should have been coded an invalid zip (E428??) Instead it was coded as an E421,
which we call an indeterminate (we mail our indeterminates). However, this record was dropped as being unqualified in our presort. Here is the address: 16 E TOWNSHIP LINE RD APT A2 Philadelphia PA 19117
We think this record should have been a zip drop because, according to the USPS website, this isn't a valid zip, so we think it should have had a different error code assigned.
However, we found this to be the proper address:
16 TOWNSHIP LINE RD APT A2 ELKINS PARK PA19027-2266
On the 8125 reports Presort leaves some fields empty and I cannot find any options to turn them on in the reports section of my job setup. Filling out these fields by hand on multiple 25 entry point jobs takes a good amount of times and our people would like to avoid as much manual entry as possible.
Here are the fields that seem like they should be available to be pre-filled by Presort and are not pre-filled.
Field #21 Total Pieces
Field #22 Total Weight of Mailing
When running a segmented presort, we create separate mail files AND mail.dat files. The problem arises when we try load the mail.dat files to Monticello. Because these segmented mail.dat files have the same 8 character production job IDs, only the first files get uploaded. Subsequent files error out because they have duplicate job id's. Short of running each segment through it's own presort with unique production job id, is there another way of getting around this issue?
Thanks,
Brad Neubauer
Corporate Graphics
Does the new update 8.00C.05.00 change the Postage Statement form in Postalsoft Desktop Mailer from Form 3600-R1 to Form 3600-FCM1?
The directory updates are typically available around the 23-25 of the month.... Does anyone have more information on when Canesca will send out emails or notifications on when the directories will be available?
I have a job that was a full service flat in which we were pulling Service Type and Serial Number and MID from the input file. Today is the first time we have run the program since the rate change. Instead of getting full service on our pieces like we have in the past all data is going to non-auto rates. I have double checked the presort and it is setup the same as before. Has anyone run into this?
Since the upgrade to 8.00c.10 I have a periodical job that produces two postage statements even though I have the option to print for "the job" selected. It prints the front pages of the two reports first; both are have identical information including number of pieces and number of containers. The only difference is the postage amount and statement sequence number. One has sequence no. 0001-0005, the other has sequence no. 0001b-0005b. I cannot figure out way it is creating the statement this way for this one job, but the post office is refusing to accept another statement this way.
I would appreciate any help I can get.
Jill
When I produce mail labels, the IMB appears as alpha characters, not numeric. My printer setup is Buskro inkjet and the value expression is PW.IMB_ADR. What do I have setup wrong?
Hello,
I probably missed this in the docs, but we've noticed that first class mail that isn't in the presort is now showing up at 0.48 instead of 0.46. Some of our mailings are below 500 pieces, but we still send them through presort to get the paperwork created, so we'd like to get the 0.46 like we could if we just stamped them.
Thanks,
Bill
I have posted twice now in the last week and still have not had my question answered. Can someone help me.
I have the Business Objects Business Edition Postalsoft Software and I purchased a Rena Imager 2.5 Printer. In the software under the label design for both the Label Toolbox and the Wizard there is no options for the Rena Imager 2.5 Printer. I cannot print because of this, and I am shutdown. Is there a software patch to make this work.
Thanks,
Jay
